Refund Policy
30 days, no questions asked
If Pro is not for you, we will refund any payment made in the last 30 days – no explanation needed. This covers the monthly, yearly and early-bird plans, including the first charge after a trial.
How to request a refund
- E-mail [email protected] from the address you used at purchase (include the order number from the Paddle e-mail if you have it).
- Paddle issues the refund to the original payment method, usually within 5–10 business days.
- After a refund the Key is deactivated and the extension returns to Free.
Trial and cancellation
If you cancel before the 14-day trial ends, you pay nothing. Cancelling stops future renewals; it does not undo a charge already made – request that under the 30-day rule.
After 30 days
After 30 days a refund is possible where the law requires it or where the service failed through our fault. Describe the case and we will review it.
Consumer rights
This policy does not limit your statutory consumer rights, including the right to withdraw from a distance contract within 14 days where it applies in your country.
Data controller and service provider: REDMUSTANG Spółka z ograniczoną odpowiedzialnością (Poland), ul. Kępska 7, 45-129 Opole, KRS 0000909460, VAT/NIP 7543342300. Contact: [email protected].